Welcome to our online booking service. This online booking service is for routine appointments only. If your pet requires an urgent appointment or in an emergency please ring the surgery to book your appointment. If your appointment reason is not listed i.e. Pet Passports please also telephone the surgery to book.
Please read through the details below on how to use the online booking service as this will help you choose the correct option for booking your appointment.
Selecting the right option prevents duplicate animal records or client records being created.
New Online User
Use ‘New to the practice’ if – You have NOT been to our practice before and have NOT previously registered with us either over the phone or in person. This option will enable you to create your record card along with pet details and book an appointment. Please also write in the appointment notes section which veterinary practice you are coming to us from, this enables us to contact your previous vets and obtain your pets medical histories.
Use ‘Already visited the practice’ if – You have NOT used this online booking service before, but you are ALREADY a client of the practice i.e. you have already registered yourself previously in person or over the telephone. If you know you have been to us before but the system cannot find your file please telephone the practice to make sure your file has the correct address and contact numbers as this is how the system finds your details.
Returning Online User
Use ‘Sign in’ if – You are a client of the practice and HAVE used our online booking service before.